At Udenz Fun, we are committed to safeguarding the privacy and confidentiality of patient information. This Patient Privacy Policy explains how we collect, use, and protect the personal and medical information you provide when using Udenz Fun. By accessing and using our website, you consent to the collection and use of your information as described in this Patient Privacy Policy.
1. Information Collection:
We may collect personal and medical information, such as your name, contact details, medical history, and treatment information when you use Udenz Fun to schedule appointments or communicate with dentists. We may also collect non-personal information, such as usage data and analytics, to enhance our services and improve your experience.
2. Use of Information:
We use the information you provide to facilitate appointment scheduling, provide personalized dental care services, and improve the overall patient experience. Your information may also be used for internal purposes, such as analysing usage patterns and enhancing our services.
3. Information Sharing:
We understand the sensitivity of patient information and will not disclose it without your explicit consent, except in limited circumstances. We may share your information with dentists or dental practices you choose to connect with through Udenz Fun to facilitate the provision of dental care services. We ensure that these dentists or dental practices adhere to strict confidentiality and data protection standards.
4. Data Security:
We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or alteration. We store your information securely and restrict access to authorized personnel only. However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Dentist-Patient Relationship:
Udenz Fun acts as a platform to connect patients with dentists or dental practices. Any dental treatment or services provided are solely the responsibility of the dentist or dental practice, and Udenz Fun does not have control over the treatment process or the handling of patient information by dentists. It is important to review the privacy practices of the dentist or dental practice you choose to engage with.
6. Cookies and Tracking Technologies:
Udenz Fun may use cookies and similar tracking technologies to collect information about your usage patterns and enhance your experience. You can modify your browser settings to decline cookies or notify you when a cookie is being sent. Please note that some features of Udenz Fun may not function properly if cookies are disabled.
7. Changes to the Patient Privacy Policy:
We may update or modify this Patient Privacy Policy from time to time. Any changes will be effective upon posting on the Udenz Fun website. We encourage you to review this Patient Privacy Policy periodically to stay informed about our information practices.
8. Contact Us:
If you have any questions, concerns, or requests regarding this Patient Privacy Policy or the handling of your information, please contact us at support@udenz.ae. We will address your inquiries as soon as possible.
By using Udenz Fun as a patient, you acknowledge that you have read, understood, and agreed to the terms of this Patient Privacy Policy. If you do not agree with any part of this policy, please refrain from using the website.